Terms & Conditions
These Terms & Conditions apply to all purchases made through the website of Alice & Ciara Dublin, and can be contacted via info@aliceciaradublin.com. By placing an order, you agree to comply with and be bound by these Terms & Conditions.
1. Applicability
By placing an order on our website, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions. If you do not agree, please refrain from using our services.
2. Product Information
We strive to provide accurate descriptions and up-to-date information for all our products. However, errors or inaccuracies may occasionally occur. Product images, dimensions, and colors are for illustrative purposes and may slightly vary from the actual item.
3. Ordering and Payment
- Orders are processed only after full payment is received.
- Available payment methods may vary by country.
- Customers are responsible for checking which payment methods are available for their location.
- We ensure that all transactions are secure and encrypted for your safety.
4. Processing and Delivery
- Processing Time: 1–3 business days
- Shipping Time: 3–7 business days (depending on your location)
- Items are shipped directly from our supplier in China.
- Customers are responsible for providing accurate shipping information to avoid delays.
5. Returns and Cancellations
For all return and cancellation conditions, please refer to our Return Policy. We advise reviewing this policy carefully before making a purchase.
6. Liability
- We are not responsible for loss or damage during shipping if tracking indicates that the package has been delivered to the address provided by the customer.
- It is the customer’s responsibility to check and confirm their shipping address before completing the order.
7. Intellectual Property
All content on this website—including text, images, logos, and other materials—is the property of Alice & Ciara Dublin and may not be used without our explicit permission.
8. Complaints Procedure
- Complaints can be submitted in writing via info@aliceciaradublin.com.
- We aim to respond to all complaints within 5 business days.
- Please provide as much detail as possible to help us resolve your issue efficiently.
9. Governing Law
These Terms & Conditions are governed by the laws of the Netherlands. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the Dutch courts.